Hell, I am not supposed to, YOU ARE (razer). I am well aware that I do not know what it takes to make the older devices compatible with the new program. How about you admit that rushing the "beta" release of Synapse 3 with only a couple supported devices that are locked to it, forcing your customers to run, not one, but two completely buggy programs was a HUGE mistake as far as customer experience goes. Yes, keep bumping this thread, that will make it better. So please, make sure this stays up there! I keep trying to refer them to the Synapse 3 FAQ's but more of the posts appear everyday! I'll patiently wait for updates and the demise of Synapse 2 to become unavailable!Īkimbowles_Rangers Could we please keep bumping this thread to the top, because I've seen so many people whining lately how their products aren't supported by Synapse 3 and that it was a waste of money getting it, blah blah. But, regardless keep it up Razer! And Great work so far. (If there is and I'm not looking in the right place). Or at least any actrive updates and progress would be nice as well. Even though Synapse 3 doesn't support my mouse, after installing it and having other products linked to Synapse 3, I've never had tracking issues anymore on my Naga (despite it running on Synapse 2.)Ī roadmap on what devices may or may not be coming soon would be nice. My Naga did experience a glitch (at least on my laptop) where every time it woke up from sleep (closing laptop lid and then opening it) and every start up, where I would have to re calibrate my mouse due to tracking issues, it would freeze, become sluggish, and randomly jump across the screen (worst in fps games.). I really want my Naga Chroma to be supported and hope it will be soon. I'm glad they are still working on to bring more supporting devices to Synapse 3. Way more functionality and consistent performance, I applause Razer for being hard at work on this. Synapse 3 is absolutely better than its predecessor, 2. Is there anyway the community can help with testing of these legacy items? Īppreciate the update, was getting a little worried, but very glad its being worked on.Īlso. So actually just the Firefly is supported, do you know if the Mug Holder and the Blackwidow Chroma V1 has a chance to come to Synapse 3.0 ? I strongly believe that you will update the Deathadder Elite so I got no worries there but my other devices. Nice to hear that My complete Setup is Chroma, Synapse 2.0 does not work anymore for me (I think too many devices, I got over 20 Tasks from Razer software everytime) and also the support just told me to hope for Synapse 3.0 because they got no solution (not even clean windows helped.). So, fully committed ourselves to bringing as many Synapse 2 devices to Synapse 3 as feasible (technically and logistically). And what's not right for our users isn't right for us, full stop. But that wouldn't be the best experience for existing users who would have to use 2 software to control their devices. a driver package already exists for them and no promises were made about Synapse 3 when they were released (Synapse 3 didn't even exist). The easiest way out for us would be to draw a line and leave all the Synapse 2 devices behind. Razer|The_Fiend Alright folks, I see a lot of speculation and anger in this thread, so I'll try pitching in. A lot of ground-up development and testing work has to go into adding support for legacy devices and it will be a slow process which will take months, but we'll continue working on it well into 2018. So, we fully committed ourselves to bringing as many Synapse 2 devices to Synapse 3 as feasible (technically and logistically).īut as mentioned before, there is no magic stick that will make devices appear in Synapse 3. The new products had been in development on Synapse 3 for a few months leading up to their release, the same effort has to go into every single legacy device that we bring on Synapse 3. Synapse 3 requires development from ground up and that takes time. We added support for 3 older devices to Synapse 3 just this month.Īs opposed to the popular belief, we're not holding devices hostage just for the sake of it or because our "1 intern that works on Synapse" is lazy. Yes, we're working on adding support for more legacy devices. Alright folks, I see a lot of speculation and anger in this thread, so I'll try pitching in.
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